General Statement of Duties:

Provide direct customer service and clerical support services (phone, electronic, in person, Virtual Office) for the Visions (TRIO Student Support Services) Program

Responsibilities:

• Provide clerical support for the Student Support Services program performing duties that
• include but are not limited to: answering phone calls; taking and relaying messages;
• scheduling appointments;
• Creating, handling and processing files;
• Drafting basic correspondence using word processing software;
• Filing, data entry on various software platforms;
• Photocopying, faxing;
• Initiating requisitions, work orders, purchase orders, travel
• forms, etc;
• Other duties as assigned

MINIMUM QUALIFICATIONS:

• High School Diploma or Equivalent;
• Experience in an office environment;
• Strong Customer Service Skills;
• Good written and verbal communication skills

REQUIRED SKILLS,ABILITIES AND APTITUDES

• Knowledge of clerical office practices and equipment;
• Knowledge of Microsoft Office preferred;
• Ability to maintain confidential records;
• Ability to work in high traffic offices and under stressful conditions;

DESIRED QUALIFICATIONS:

• Associate's degree

Equivalency Statement
Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them with the equivalent combination of education, training and experience required for the responsibilities of this position.

Salary: $16.00 per hour

Employee Status: Part Time
Benefits: No
Hours per Week: 18 Monday-Thursday 9:00 AM-1:30 PM
Number of Weeks: 52

Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.