Personal Service Coordinator

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College Community Services

Location: Orange, California
Category: Student Affairs and Services
Date Posted: March 13, 2024
Application Deadline: Open until filled

Job Description

Benefits

Pulled from the full job description

401(k)
Dental insurance
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid sick time
Paid time off
Pet insurance
Vision insurance

Full job description

Opportunity Knocks

Opportunity Knocks is a volunteer mental health program providing outpatient services for individuals between the ages of 18-59, with severe and persistent mental illness, recent history of incarceration due to mental illness, and are currently homeless or at risk of homelessness. Our services include intensive case management, psychotherapy, skill-development groups, medication management, vocational linkage, temporary housing support, benefits processing, and outreach and engagement.

Pathways is looking for a full-time Personal Service Coordinator with at least 2 yrs. of experience working with Individuals with Mental Illness. This person will be responsible for coordinating the needs of each client and family in their caseload.

ESSENTIAL JOB FUNCTIONS AND REQUIREMENTS

Conducts intake, completes comprehensive evaluation of each client's life situation, problems and needs, and with client's participation and consent, prepares a detailed plan of care
Responsible for service coordination by assisting clients in implementing their plan of care by facilitating access to and providing community resource linkage and managing the process to include monitoring effectiveness of support services including both client and provider participation
Provides professional support to clients by maintaining regular contact (i.e. client home visits) to provide personal support, consultation, confrontation and intervention, as necessary, including guidance and instruction
Maintains daily record of work activities completing daily service progress notes and billing forms per Company and government standards and in compliance with Short Doyle/Medi-Cal requirements related to case management
Develop and maintain professional working relationships with agencies and service providers
Met monthly Productivity goal requirement
Provide the best customer care possible; including reliability in working a flexible working schedule
Identify and build upon the strengths of consumers, coworkers, and the communities we serve
Support consumers steps towards Recovery and Wellness
Create an organizational culture that respects and celebrates the diversity of our consumers
Value learning as an ongoing process that enables us to better service our consumers and establishes our leadership in the industry
Research and utilize our industrys best practices and analyze our own services to ensure the best possible outcomes

QUALIFICATIONS

Bachelor's degree from an accredited university in human services
Or related field and two years related experience
Or three to four years experience as a transitional age youth client of a similar program who has graduated to self-sufficiency
Valid driver's license and proof of automobile insurance
May be required to have knowledge of rehabilitation model
Excellent documentation and organization skills, interpersonal skills and good written and verbal communication skills; Intermediate level PC skills required

*NOW OFFERING DAILY PAY TO OUR EMPLOYEES*

PERKS OF WORKING WITH PATHWAYS CALIFORNIA:

Competitive salaries & benefits

Paid Vacation Days (1st year 12 days; increases with tenure)
Paid Sick Days (Accrual per pay period)
9 Paid Holidays (including Day after Thanksgiving)
Medical, Dental, and Vision including a Health Savings Account or FSA
Health, Dependent and Transportation Flexible Spending Accounts
Basic and Optional Life Insurance for Employees, Spouses, and/or Dependents
401K

Perks @ Pathways (student loan refinancing, pet insurance, Verizon wireless discount, movie, hotel, concert, and sporting event discounts)

Pathways is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.

If you require alternative methods of application or screening, you must approach the employer directly to request this as Indeed is not responsible for the employer's application process.

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