Manager, Utilization Management Nurse Management (Appeals and Grievances)
Job Description
Your Role
The Medical Care Solutions Appeals and Grievance team is hiring an RN who will be responsible for leading the clinical appeals and grievance team for the Commercial line of business. The RN manager will report to the RN Senior Manager. In this role you will be responsible for inventory management, staffing, transformation readiness, audit readiness, reporting, special projects, and compliance Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Work
In this role, you will:
- Establish operational objectives for department or functional area and participate with other managers to establish group objectives
- Be responsible for team, department or functional area results in terms of planning, cost in collaboration with Sr Manager
- Participate in the development and implementation of the annual budget under the direction of Sr Manager / Director
- Ensure work-flow procedures and guidelines are clearly documented and communicated
- Interpret or initiate changes in guidelines/policies/procedures
- Maintain regulatory compliance
- Develop and implement recommendations for improvement of quality and production
- Stay current on regulatory changes and industry requirements
- Responsible for reporting, analysis, and oversight metrics
- Collaborate with internal business partners
Your Knowledge and Experience
- Requires a bachelor's degree or equivalent experience
- Requires a current CA RN license
- Requires at least 7 years of prior relevant experience including 3 years of management experience gained as a team leader, supervisor, or project/program manager
- Medi-Care experience is preferred
- Understands staff scheduling, prioritizing, coaching, and process execution
- Experience with data analysis, trending, and inventory management preferred
- Regulatory audit experience with file preps, presentation, and CAP resolution preferred
- Understands basic management approaches such as work scheduling, prioritizing, coaching, and process execution, work organization, risk management, and delegation
Pay Range:
The pay range for this role is: $ 109120.00 to $ 163680.00 for California.
Note:
Please note that this range represents the pay range for this and many other positions at Blue Shield that fall into this pay grade. Blue Shield salaries are based on a variety of factors, including the candidate's experience, location (California, Bay area, or outside California), and current employee salaries for similar roles.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.
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