Advising and Student Success Coordinator

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Tidewater Community College

Location: Portsmouth, Virginia
Category: Student Affairs and Services
Date Posted: October 8, 2024
Application Deadline: Open until filled

Job Description

Working Title

Advising and Student Success Coordinator

Position Number

295FA597

Agency

Tidewater Community College

Full Job Description

Posting Summary

Role Title

Advising and Student Success Coordinator

Role Code

FLSA

Exempt

Pay Band

Position Number

295FA597

Agency

Tidewater Community College

Agency/Division

Tidewater Community College (Div)

Work Location

Portsmouth - 740

Hiring Range

$72,127 - $90,000, commensurate w/ experience

Emergency/Essential Personnel

No

EEO Category

A-Official or Administrator

Full Time or Part Time

Full Time

Does this position have telework options? -Telework options are subject to change based on business needs-

No

Does this position have a bilingual or multilingual skill requirement or preference?

Work Schedule

Varies to include some evening and weekends

Sensitive Position

No

Job Description

Tidewater Community College has served South Hampton Roads – both students and employers – for 50 years. It has grown from 1 campus into a regional educational and economic force. TCC is the largest provider of higher education and workforce services in Hampton Roads, enrolling nearly 28,000 students in 2019-20. Founded in 1968 as a part of the Virginia Community College System, Tidewater Community College (TCC) services South Hampton Roads with 4 campuses in Chesapeake, Norfolk, Portsmouth, and Virginia Beach, 7 regional centers and 2 important cultural institutions. The college had 3,203 graduates in 2019-2020, 40 percent of whom pursued degrees that would let them transfer to 4-year institutions. Of South Hampton Roads residents enrolled in higher education 36% enrolled at TCC. TCCs institutional accreditation is affirmed through 2027 by the Southern Association of Colleges and Schools Commission on Colleges.

POSITION SUMMARY:

The Advising and Student Success Coordinator provides leadership and oversight for campus academic advising functions. The Coordinator reports to the Associate Dean of Advising and collaborates with staff in the Student Affairs, Academic Affairs, Financial Aid, and Workforce Solutions departments to create an environment in which students are intentionally engaged in the academic advising process, including but not limited to the development of appropriate career and personal goals, selection of an appropriate academic program, and selection of courses.

FUNCTIONAL RESPONSIBILITIES:

1. Work with other campus Advising and Student Success Coordinators, under the leadership of the Associate Dean of Advising, to ensure college-wide consistency in academic advising.

2. Oversee daily operations of the campus Advising and Student Success Office and supervise campus advisors and support staff.

3. Provide guidance to students in the development of academic plans, selection of courses to meet program, graduation, and transfer requirements and registration procedures by using knowledge of sound academic advising, curriculum/course requirements, and policies and procedures of the admissions/enrollment, business, financial aid and veterans affairs offices.

4. Provide leadership in the development of a college-wide, comprehensive case management academic advising model that assists students in clarifying personal and academic career goals through the use of appropriate student development, human development, and student learning theories.

5. Provide leadership in supporting diversity, equity, and inclusion as well as fostering an equitable and inclusive environment, specifically as they relate to advising policies and procedures.

6. Provide leadership in the implementation and support of technologies and applications that support academic advising functions.

7. Develop and maintain appropriate working relationships with students, faculty, and staff college-wide, including colleagues in the Student Affairs, Academic Affairs, Financial Aid, and Workforce Solutions departments.

8. Work with the Associate Dean of Advising to develop, implement, and utilize an intrusive communication plan to engage, support, and retain students.

9. Plan, coordinate, and implement virtual and in-person programming and events to promote retention and student success and analyze data to determine their effectiveness.

10. Assess and evaluate the effectiveness of advising strategies through data analysis.

11. Actively participate in state, regional, and national professional development opportunities and organizations, as well as college-wide committees, taskforces, etc.

12. Perform other duties as assigned by the Associate Dean of Advising.

Special Assignments

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications

QUALIFICATIONS:

1. Knowledge of advising principles, policies, and practices.

2. Ability to work as a team member in a highly complex educational organizational setting.

3. Ability to supervise while motivating assigned staff in designated functional areas.

4. Ability to work with staff from college-wide offices to plan and implement advising, retention, and student success programming and events.

5. Ability to make effective oral and written presentations.

6. Ability to effectively work and communicate with a diverse array of internal and external constituents, ranging from students to administrative personnel.

7. Ability to interpret college policies and procedures; resolve issues, resulting in mutual respect and tolerance of varying points of view.

8. Ability to interpret data and write/create reports; strong analytical skills including data gathering, analysis, assessment and evaluation, and evidence-based planning.

9. Demonstrated understanding of and commitment to the comprehensive mission of the community college.

10. Demonstrated knowledge of relevant technology and student information systems and their uses to support student success through comprehensive academic advising.

11. Masters degree in higher education administration, counseling, student personnel, or college student affairs leadership or related field from a regionally accredited college or university.

Additional Considerations

1. Experience working at a community college or other institution of higher education.

Operation of a State Vehicle

No

Supervises Employees

Yes

Required Travel

Some

Posting Detail Information

Posting Number

FAC_1430P

Recruitment Type

General Public - G

Number of Vacancies

1

Position End Date (if temporary)

Job Open Date

10/07/2024

Job Close Date

11/04/2024

Open Until Filled

Agency Website

tcc.edu

Contact Name

Email

Phone Number

Special Instructions to Applicants

In support of the Commonwealths commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealths Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:

Additional Information

Unofficial transcripts will be accepted with the application; however, no offer of employment will be made prior to official transcripts being provided to the college.

Background Check Statement Disclaimer

The selected candidates offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealths Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/

EEO Statement

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

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