Job Description

Position/Classification Title
Administrative Support Associate

Working Title
Administrative Support Associate

Competency Level
Journey

Position Number
100012

Salary Grade Equivalent
59

FLSA
Non-Exempt

Appointment Type
Permanent - Full Time

FTE
1 = 40 hours/week, 12 months

If time limited, duration date

Department Hiring Range

EEO-1 Category
Administrative Support Workers

SOC Code
43-6014 - Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

Position Overview

Be an Eagle - Where Purpose Takes Flight!

Are you ready to make an impact? At North Carolina Central University (NCCU), we are more than an institution—we are a community rooted in a legacy of excellence and transformation. A historically Black university located in Durham, North Carolina, also known as ‘The City of Medicine, NCCU has been a cornerstone of education since 1910, fostering innovation and progress.

Join our team and enjoy a comprehensive benefits package and exclusive perks designed to support your work-life balance. At NCCU, your professional growth will be nurtured, and your contributions will help shape the future for our students and the community we serve. Become part of a legacy that drives change and achievement.

An opportunity awaits you at NCCU, where your purpose can take flight.

Visit NCCU.edu.

Primary Function of Organizational Unit

The Department of History is essential to the core of liberal arts at North Carolina Central University. Our diverse population of faculty and students are involved in teaching and learning history through innovative research, exciting courses, student projects, digital humanities, public history, and service learning.

Primary Purpose of Position

The primary purpose of the position is to manage student records, financial, and administrative support duties in the Department of History. The position is responsible for the office, purchasing, budget, reports, travel authorizations, chairs calendar, facility, and data management while providing administrative support to the chairperson and faculty. The technological aspect involves the maintenance, operation, and inventory of office equipment. The position serves as an internal/external liaison between department and faculty/students/university administration/community. The position requires the ability to learn and possess thorough knowledge of department functions and university policies and procedures.

Required Knowledge, Skills, and Abilities

The successful candidate must possess a working knowledge of Student Banner or an equivalent system; knowledge of Microsoft Office Suite (Microsoft Word, Excel and PowerPoint) Applications; knowledge of retention issues and strategies pertaining to participants and of post-secondary institutional and community resources; knowledge of budget and office management; knowledge of assessing and evaluating programs; knowledge of writing reports; knowledge of planning special events and meetings; ability to work with students including managing student records; ability to work independently with little or no supervision; to take initiative to see projects and assignments through to completion; to learn, interpret and analyze information to make necessary decisions; to exercise judgment and discretion in problem solving; to plan, prioritize and organize workflow; excellent analytical and organizational skills along with written and oral communication skills, excellent editing skills; outstanding interpersonal skills to interact effectively and diplomatically with a wide range of individuals in a high pressure environment.

Minimum Education/Experience

High School Diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Licenses or Certification required by Statute or Regulation

N/A

Equal Opportunity Employer

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

Work Hours
Monday - Friday 8-5

Position required to work during periods of adverse weather or other emergencies
No

Campus Security Authority Designated Position
Yes

Key Responsibilities and Related Competencies

Required Competency
Communication-Oral

Duties

The person in this position will continually communicate with departmental faculty and staff, university employees at large, students, and the public, through face-to-face and telephone conversations, meetings, and box office.

Required Competency
Communication-Written

Duties

The person in this position will display proficient written communication skills through consistent correspondence with the public, history students, alumni, patrons, the departmental staff and faculty, and university employees. Efficient written communication is needed in planning projects, composing minutes, producing advertisements, reports, and record keeping.

Required Competency
Office Technology

Duties

The person in this position will perform administrative tasks that keep the office running smoothly day to day. Specific tasks include maintaining office equipment and supplies, taking office inventory, using word processing and other relevant computer applications for travel arrangements, budgeting, and preparing reports.

Communication – Verbal, Communication – Written, Office Technology, Work Coordination, Problem Solving, Knowledge – Program, Information/Records Administration, Budgeting.

Required Competency
Work Coordination

Duties

The person in this position will attend to several activities simultaneously, including prioritizing and switching priorities when dealing with obstacles, interruptions, or unexpected emergencies. Work coordination requires synthesizing office management, reporting, data gathering and maintenance, budgeting, planning, and scheduling.

Required Competency
Problem Solving

Duties

Duties associated with problem-solving include evaluating the issue at hand, identifying the people involved, staying current on university procedures, identifying and implementing a solution, and employing a plan of prevention.

Required Competency
Knowledge - Program

Duties

The person in this position must know the programs overall scope, including the mission and goals, courses, faculty and staff, majors, budget information, season, and public relations. and production operations. Additionally, this office administrator must know specific plays and programs within the department.

Required Competency
Information/Records Administration

Duties

Information and record management for this position includes maintaining financial records, weekly departmental meetings, the student handbook, program and student learning outcomes, class schedules, curricula, productions, student, faculty, and staff records, public relations information, and equipment inventory.

Required Competency
Budgeting

Duties

Budgeting duties include executing all budget submissions, maintaining budgeting policies and procedures, and monitoring the budget.

Required Competency
Other Duties as Assigned

Duties

Other duties as Assigned

Posting Detail Information

Posting Number
SPA01381P

Open Date
11/20/2024

Close Date
11/27/2024

Special Instructions to Applicants

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application.

Applicants seeking Veterans Preference must attach a DD 214 form or those seeking National Guard Preference must attach as NG23A form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting.

Final candidates are subject to criminal and sex offender background checks.

North Carolina Central University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

Employee Benefits available to NCCU permanent employees include the following and more:
• Accrued Vacation and Sick Leave
• Community Service Leave
• NC State – Health Benefits
• NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more
• 11-12 Paid Holidays
• Teachers and State Employees Retirement System (TSERS)
• Optional Supplemental Plans – 401k, 403b, 457b and 457
• Employee Assistance Program (EAP)
• Campus Recreation Center Discount
• University Bookstore Discount and more.

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