Manager of Event Operations
Job Description
How to Apply
A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.
Job Summary
Department Summary
University Unions drives community building and belonging through the integration of its three student union facilities (Michigan Union, Michigan League, Pierpont Commons), Center for Campus Involvement, Campus Information, meeting/event spaces, retail food, bookstore and other services to support student success. UU works in close partnership with Palmer Commons, an academic meeting facility, Conferences & Event Services and Michigan Dining to provide student-focused and customer-oriented service to the campus community. With more than 3.3 million visitors to the Unions annually, these spaces are the center of campus activity and the Michigan experience.
Position Summary
Provide leadership to the day to day operations of the University Unions Operations Teams. Responsibilities include developing and maintaining operational excellence in all aspects of building operations as it relates to Audio/Visual needs and event execution for University Unions. Demonstrate and deliver superior customer service to conference clients, building tenants, hotel guests, and all users of the facilities and its services. Supervise 4 full-time Meeting & Special Event Assistants. Work closely with Student Life Facilities, Conference and Event Services and Michigan Dining to ensure best customer services to event clients and guests. Serves as a functional supervisor to student managers & event set up staff.
Responsibilities*
Supervision (40%)
Planning and Management (20%)
Building Oversight Responsibilities (20%)
Financial/Budgetary Responsibility (20%)
Required Qualifications*
Modes of Work
Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.
Additional Information
Position Responsibilities Criteria (leadership and behavioral qualities expected in this position):
Financial/Budgetary Responsibility:
Working Conditions
Physical Requirements
Direct Reports
This role may have reporting obligations under Title IX and Clery.
Authorization to work in the U.S. is a precondition of employment and applicants for this position will not be sponsored for work visas.
Salary may vary depending on qualifications, experience, and education of the selected candidate.
Relocation will not be offered for this position.
#studentlife
Application Deadline
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
U-M EEO/AA Statement
The University of Michigan is an equal opportunity/affirmative action employer.
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