Job Description

Fiscal Year

2025-2026

Position Title

Communication Engineer

Classification Title

Instructional Support Specialist

Department

Network and Communication Services

Posting Number

P250202

Posting Link

https://www.ubjobs.buffalo.edu/postings/58651

Employer

State

Professional Appointment Term

Term

Salary Grade

SL4

Position Summary

• Manage the University communications systems (currently Cisco Call Manager, Cisco Webex calling, Microsoft Teams, and Zoom). This will include troubleshooting communication issues
• Lead communications systems projects, including collaborating on architecture decisions for the future telephone systems, and developing scripts and processes to automate system management
• Lead and coordinate requirements gathering and analysis for the phone system: measure usage of the phone system and use that to inform systems development
• Work with customers to understand their needs and developing solutions to their problems from offerings within our services portfolio

• Our benefits, where we prioritize your well-being and success to enhance every aspect of your life.
• Being a part of the University at Buffalo community.

Minimum Qualifications

• Bachelors degree with 3 years of experience in voice and data systems OR masters degree with 1 year of experience. Equivalent combination of education and experience will be considered.
• Experience with creating python scripts to interact with APIs
• Experience with creating PowerShell scripts
• This position requires local travel between each university campus and off-campus. Must have the ability to demonstrate that the candidate can meet the transportation needs of this position.
• Applicants must be currently authorized to work in the United States on a fulltime basis without visa sponsorship.

Preferred Qualifications

• Degree preferably in Information Technology, Electrical Engineering, or a closely related field
• Cisco Certified Network Associate (CCNA)
• Experience in:
  • Using Cisco products: Unified Communications Manager (UCM), Webex Cloud, Unity, Contact Center eXpress, Revolution (Syn-Apps) paging, and PhoneView
  • Supporting the Microsoft Teams Telephony
  • IP Telephony, writing RFPs, bid specifications, would be considered valuable skills to possess
  • Centrex for life-safety analog lines

• Project management skills and experience working in a team-oriented, collaborative environment are desirable

Physical Demands

• The candidate must be able to climb ladders, use standard telecommunications tools/equipment, and differentiate colors used for standard wire coding.

• Occasional physical activity may require handling objects that can weigh up to 50lbs.

Salary Range

$90,000 - $105,000

Job Type

Full-Time

Campus

All Campuses

Is a background check required for this posting?

No

Contact's Name

Thomas Jauch

Contact's Title

Manager, Voice & Data Installation & Repair

Contact's Email

thomasja@buffalo.edu

Contact's Phone

716-645-5085

Posted

08/25/2025

Deadline for Internal Applicants

09/08/2025

Deadline for External Applicants

Open Until Filled

Date to be filled

10/09/2025

Number of References Required

3

Instructions to Applicant

*Please mention you saw this ad on CommunityCollegeJobs.*

Apply Now