Essential Duties and Responsibilities
The Academic Intervention Specialist supports student success in the BASORGL program by providing proactive, individualized academic and non-academic coaching to help students overcome barriers to progression and completion. Reporting to the Retention Specialist and working collaboratively with faculty and the program director, the Intervention Specialist monitors student progress and engagement, identifies students in need of support, and implements targeted interventions to promote academic persistence. This role also supports the recruitment, admission, advising, and registration process by assisting prospective and continuing students. In partnership with the Workforce Development in Organizational Leadership area, the Intervention Specialist works closely with the Experiential Learning Coach to align student support with applied learning experiences, ensuring students remain connected, prepared, and successful in their academic journey. Evening and weekend availability may be required for virtual or in-person coaching sessions and program activities.

Characteristic Duties and Responsibilities
 

• Provides individualized academic coaching, registration support, and advising for students enrolled in the BASORGL program.
• Collaborates with the Retention Specialist and faculty to monitor student progress, identify barriers to success, and implement timely, targeted interventions.
• Participates in coaching and student support trainings, applying best practices in student engagement, persistence, and retention.
• Assists with transcript audits, onboarding, and early engagement strategies for incoming and returning students.
• Conducts proactive outreach to students through pre-term check-ins, mid-term progress reviews, and individualized support meetings.
• Ensures timely and professional communication with students and faculty, responding to emails and outreach within 24 hours.
• Maintains accurate student records, including coaching notes, academic performance data, and intervention outcomes.
• Coordinates closely with college departments such as Enrollment Services, Financial Aid, and the Registrar to connect students with appropriate resources.
• Collaborates with the Experiential Learning Coach to support students participating in experiential learning projects, ensuring integration of academic coaching with applied learning experiences.
• Assists with planning and participating in recruitment events, orientations, and student engagement activities throughout the academic year.
• Supports the development and facilitation of student organization events, workshops, and retention-focused initiatives.
• Maintains flexible availability to meet student needs, including some evening and weekend virtual or in-person sessions.
• Performs other duties as assigned by the Retention Specialist or BASORGL Program Director.

NOTICE:  Required Documents
To be considered for this position, you are required to upload your resume and unofficial transcript(s). If recommended for this position an official transcript(s) will be required. In addition, if a license or certificate is required for this position, upload proof of your current license/certificate.

Required:

• Bachelors Degree
• Experience in advising, tutoring, education, counseling, or related field.

• Bachelors Degree in Education, Counseling, or Related Field
• Experience in career counseling or academic advising.     
• Experience in educational setting.
• Experience with online learning, counseling, advising, and other online student services.

• Excellent oral and written skills
• Excellent organizational skills
• Knowledge of online technology such as Learning management systems, Zoom, etc.
• Time and project management skills
• Ability to work in a team

Supervision Exercised
Work Study Students
Part-Time Academic Coaches

Supervision Received
BASORGL Retention Specialist
BASORGL Program Director

Physical Requirements
While performing the duties of this job, the employee is regularly required to sit.  
The employee is occasionally required to stand, walk, stoop, kneel, or crouch.  
The employee must occasionally lift and/or move items weighing up to 50 pounds.   
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment
Work is performed in a standard office environment.    
Work inside a well-lighted and air-conditioned area most of the time.  
The noise level in the work environment is usually quiet to moderate.

Safety
Required to work safely and follow safety rules.    
Report unsafe working conditions and behavior.  
Take reasonable and prudent actions to prevent others from engaging in unsafe practices.

Special Conditions
Immediate supervisor may assign other duties.  
May be required to work outside regular working hours, as needed.  
May be required to work at a different college work site or campus as needed.

EEO Statement
In compliance with Title VI of the Civil Rights Act of 1964, Executive Order 11246 and Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, Laredo College is open to all persons regardless of race, color, religion, sex, age, marital status, disability, or national origin who are otherwise eligible for admission as students. Furthermore, Laredo College is an Equal Opportunity Employer and no applicant or employee will be discriminated against because of race, color, religion, sex, age, marital status, disability or national origin. This institution will not enter knowingly into any contractual agreement for services or supplies with any firm failing to follow fair employment practices. 

Foreign Degrees
Foreign degrees require an evaluation for United States equivalency from an approved stated education agency or having membership with the National Association of Credential Evaluation Services (NACES). Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the following links to assist you in complying with this requirement. However, you may use any other certified transcript evaluation service. http://tea.texas.gov/Texas_Educators/Certification/Out-of-state_Certification/Foreign_Credential_Evaluation_Services/ http://www.naces.org/members.htm

Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. LC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by LC as its discretion to enable individuals with disabilities to perform the essential functions.